The ATTO 5-year Extended Warranty with Advanced Replacement Guarantee is designed for organizations relying on ATTO SAS/SATA, NVMe adapters, Ethernet NICs, and ThunderLink adapters in mission-critical environments.
This program extends standard product coverage to a full five years and provides advanced replacement, ensuring users receive a replacement unit before returning a defective product, minimizing operational disruption.
It is an ideal solution for IT professionals and enterprises seeking to maximize uptime, protect hardware investments, and maintain consistent access to expert technical support.
Advanced Replacement Guarantee
With advanced replacement, customers receive a replacement product prior to returning the defective unit, reducing downtime and keeping workflows uninterrupted.
Comprehensive Coverage
The warranty covers ExpressSAS SAS/SATA adapters, ExpressNVM NVMe adapters, FastFrame Smart NICs, and ThunderLink Thunderbolt adapters, ensuring broad protection across ATTO’s connectivity portfolio.
Expert Technical Support
Customers benefit from direct access to ATTO’s experienced support team, available online and by phone, for the duration of the warranty period.
Software and Firmware Updates
The program includes free access to limited software updates, as well as firmware and driver updates, helping maintain optimal performance and compatibility.
Free Return Shipping
Return shipping for in-warranty products is provided at no additional cost, streamlining the replacement process and reducing administrative overhead.
Ideal Use Cases
This warranty is particularly valuable for data centers, media production facilities, and enterprise IT environments where hardware uptime and rapid issue resolution are essential.
Flexible Upgrade Path
Customers can upgrade to this extended warranty with advanced replacement within 90 days of the original hardware purchase, allowing flexibility in service planning.
